FAQ'S
1. About the artists and their work
How do you choose the artworks available for sale?
We select our artists, and they choose the works they want to sell.
2. Are the artworks available as prints?
All the works are original artworks; they are not reproduced and further editions are not published by the artist (especially in the case of photography).
3. Is a certificate of authenticity provided?
All artworks for sale come with a certificate of authenticity that is signed by the artist.
4. The work I wanted is no longer available - can I commission a similar work?
All credit and debit cards (Mastercard, Visa, American Express etc.), Paypal and bank transfer.
5. What happens once the payment has been processed?
Once the payment has been processed, the artwork is reserved for you! We will call you right away to confirm its availability and delivery times (delivery takes approximately 7 days). Together we will arrange the best day for delivery to the address you provided.
6. When will my credit card be charged?
Your credit card will be charged at the time of checkout when you confirm your purchase. This is the point when your payment is authorized and processed by our payment gateway. Please note that if you are using a debit card, the payment may be immediately deducted from your account balance.
7. Can I cancel my order?
Of course. Before the work has been shipped, you can cancel your order by email. Once it's been shipped, the cancellation period runs for 1 week after delivery. If the work has been shipped, we will only refund you once the work has been returned to the artist in its original condition.